Returns & Exchanges
RAGTAG Taiwan is committed to providing high-quality authentic pre-owned fashion, but we understand that sometimes an item may not meet your expectations. We offer a straightforward return process for items that remain in their original sold condition within 7 days of delivery.
Submit a Return Request
Log into your account on the RAGTAG Taiwan official website and complete the return application form within 7 days of receiving your order.
Pack the Merchandise
Securely place the item in its original packaging, ensuring all RAGTAG security tags, brand labels, and any included accessories are intact.
Ship to Our Warehouse
Send the package to our designated return center using a trackable shipping service; please note that customers are responsible for return shipping costs unless the item is defective.
Inspection and Refund
Once our specialists verify the item's condition and authenticity, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing